Placing an order

How can I place an order?

To order on cp-design.co.uk you must choose your bike, choose the graphics you like best, add customizations, choose the finish of the graphics and add to your cart. For each completed order you will receive a confirmation e-mail with a summary of the selected items.

Can I customize an order?

Our products offer many customizable solutions. Colors can be changed, sponsors can be added or changed, custom numbers or names can be added, instagram tags can be added, and anything else you need to make your graphics UNIQUE.In addition to the options on the site, however, you can create additional variations, just contact customer service via whatsapp or email info@cp-design.it.

What payment methods are accepted?

The accepted methods of payment are:

  • Credit card
  • Paypal
  • Scalapay (to split the payment into 3 installments)
  • Bank transfer (in this case, processing will begin only after credit has been received, regardless of whether cro or payment slip has been sent. As a result, delivery will slip by 2-3 days, plus the time for printing and shipping )

Production and shipping

Production times

Our design team will send you the preview if requested. After everything is approved (or if you have ordered non-custom items and without visual confirmation), we produce your order as requested. Estimated production time is usually 5-8 business days. Once your order is finished, it will be shipped to your chosen location and you will receive an e-mail with tracking information. We also offer free local pickup at our location in Genoa, Italy. During peak season you may have to wait a few extra days.

Shipping methods

Shipments in Italy are entrusted to 

Delivery times are approximately one to two working days from the date of dispatch from our warehouses for most locations. Islands, smaller towns and destinations that are particularly distant from our premises may take an extra two working days to reach.

 

At the time of dispatch, a tracking code will be sent to allow you to monitor the status of your shipment. Parcels are delivered between 9 a.m. and 6 p.m. The courier will attempt two deliveries per parcel, if you do not respond to the call the parcel will go into storage and it is up to the recipient to contact the courier to collect the shipment. We recommend that you provide a valid telephone number when ordering to facilitate delivery appointments.

We are in no way responsible for delays, loss or damage to parcels. If a parcel arrives damaged you must explicitly refuse the delivery so that we can take the necessary measures.

Shipments Worldwide are made with

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Delivery times are approximately two to five working days from the date of dispatch from our warehouses for most locations. The islands, smaller towns and destinations that are particularly distant from our office can take longer to be reached.

At the time of shipment, a tracking code will be sent which will allow you to monitor the status of the shipment. Parcels are delivered between 9 am and 6 pm. The courier attempts two deliveries per parcel, if you do not respond to the notice of passage, the parcel goes into storage and it is the recipient's responsibility to contact the courier to collect the shipping.

It is advisable to provide a valid telephone number when ordering to facilitate delivery appointments. We are in no way responsible for delays, loss or damage to parcels. If the package arrives damaged, the delivery must be explicitly refused in order to allow the necessary measures to be taken.

Collection on site

It is possible to pick up the products at our office in Genoa, Italy, by making an appointment once the kits have been produced.

About Graph Kits

Materials used
  • CRYSTAL

Used for dirt bike, motard and adventure bike graphics, it is the most durable material on the market, ultra-thick lamination to protect against scratches and heavy use, and glue with innovative bubble free system for easier application

  • PREMIUM VINYL.

Used for road bike graphics, it is a thinner material than crystal, very conformable to fit the most complex curves, and also features glue with innovative bubble free system for easier application.

Print quality

The flagship of our production, all our graphics are printed with 8-color printers for more faithful color reproduction, brighter colors and sharper gradients. Special colors such as KTM orange or Kawasaki green are no longer a problem!

Customization

All sticker kits featured on cpdesign.co.uk can be customized! Just enter your requests in the space for notes. Color, numbers, name, sponsor, and anything else you can think of to create YOUR graphics.

For more special requests you can contact us via whatsapp (fastest method) or by email at info@cp-design.it